LOXLEY COLOUR TO REOPEN24 April 2020 | Steve Thirsk
On the 24th March, Loxley Colour went into temporary hibernation to protect their staff and the wider community from the spread of COVID-19. We have been monitoring the situation closely, following the Government's advice and helping support our community.
From Monday 27th April, they will be opening the lab, with a reduced number of staff to continue to fulfil orders. If you have placed an order with their Pay Later option, they will begin processing those payments from Monday.
The health and safety of their staff and community are their top priority, so they have introduced some measures to make sure they are safe, healthy and efficient -
From Monday 27th April, they will be introducing a reduced team into our Production department who will be working hard on completing orders. Due to the reduced number of staff, production times will be affected and in some cases will be longer than you are used to. If you have an order with them, they ask that you are patient as they work through the backlog. Since the order was placed, some delivery addresses might need changing too. This can be done by logging into ‘My Account’ and updating the shipping address on each order.
Their telephone lines will currently remain closed but you can still contact them via email at email@example.com where you can also request a call back from one of the team. As demand increases, they will enable other forms of communication.
The showroom will remain closed and collections will be unavailable to protect staff and the wider Loxley Community.
They are reducing the number of staff who need to access their premises each day by enabling office-based employees to work from home. This includes some of their Marketing, Sales and Customer Service teams.
They will continue to monitor the situation, whilst following the Government's and the NHS's advice on the management of COVID-19, and we will keep you updated in the coming days if there are any other changes to production or life at Loxley Colour.
You can stay up to date with them by checking out their Updates pages on the following link... https://latest.loxleycolour.com/update/
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